The people and skills behind Hunter’s.


How long have you worked at Hunter’s and in what role?

I have been at Hunter’s since December 2017 as the Cellar Door Manager.

Can you please explain briefly what the job of Cellar Door Manager involves for the people who are not familiar with this role?

I oversee the day to day operation of the Cellar Door. This involves organising staff rosters, training new staff, co-ordinating bookings from tour operators and individuals requesting tastings, lunches, birthday parties and the like, customer service – greeting guests and introducing them to the range of wines on offer and ensuring that their visit is an enjoyable one.

What made you pursue a career in hospitality management?

After finishing High School, I travelled extensively and on returning to Australia I started as a Cashier at a big gaming room and I learned the ropes. Eventually I managed Gaming Rooms with up to 100 machines and was the winner of “Gaming Venue of the Year from Tabcorp” with the main Gambling Entertainment Group in Australia. I’ve always been a multitasker and excel at doing ten things at once which is essential in the hospitality field.

What do you particularly like about your job at Hunters?

I enjoy the challenge of making every visitor have a memorable and enjoyable visit and coping with the huge summer crowds and multitude of events.

Working at a winery, what is your favourite time of the year and why?

Summer is the best time – enjoying the time spent with the many visitors and being able to work outside in the beautiful garden setting.

What’s your favourite Hunter’s Wine?

My favourite – gosh it’s a toss up between MiruMiru™ NV and Gruner Veltliner.

Image: uploads/2020_11/Rachael_cellar_door_RSjXquF.JPG

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